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Spotlight On English

Academic English for success in content and literacy. webmaster@santillanausa.com

Contact Us

Contact Us
 

Our team prides itself in delivering effective service to ensure your students receive the highest quality instructional materials.

Our Offices
Customer Service
Order Information
How to Order
Other Inquiries

 
 
Offices

Santillana USA Publishing Co. 2023 NW 84th Avenue Doral, Florida 33122

Toll-free Phone: 1-800-245-8584 - Fax: 1- 888-248-9518

 
 
Customer Service
Customer Service Call Customer Support at 1-800-245-8584 to

 

  • Find out how to contact your local representative
  • Request catalogs
  • Obtain prices and check on availability
  • Check on status of orders
  • Receive product information and assistance with textbook selection

You can also email us at customer.service@santillanausa.com.

 
 
Order Information
Orders must include:

 

  • Purchase Order number
  • ISBN
  • Complete title
  • Quantity to be shipped
  • Signature
  • Ship-to address, contact name and telephone no.

Note: Shipping charges: More than $100.00 is 9% of order total. Less than $100.00 is a flat fee of $9.00. Sales Tax applicable for the states of FL, CA. and WA Please allow 7-14 business days for delivery.

 
 
How to Order
By Telephone: Call toll free 1-800-245-8584 By Fax: 1-888-248-9518

Online: Please follow these easy steps to place an order online: 1.Complete your order online at www.santillanausa.com Important Note: Online credit card orders are accepted only  for literature purchases. Please include all credit card information. We do not accept online credit card orders for textbook materials. Textbook orders cannot be processed until we receive a purchase order from your school or district. 2. If you create your textbook order online, you will need to print the price quote confirmation and fax it to Santillana USA Publishing Company at 1-888-248-9518 along with your signed P.O. Be sure to note your preferred method of payment.

By Mail: Santillana USA Publishing Company, 2023 NW 84th Avenue Doral, FL 33122 School orders by mail or fax must also be mailed and appear on official purchase order forms, or on official school letterhead. Purchase orders must include order number and proper authorization. Your order will be processed upon receipt of school purchase order with signature and P.O number. Allow 7-14 days for shipment.

 
 
Other Inquiries
Other inquiries For information on how to order, returns or billing, see our order information.
For information about your local sales representative click here.
To be contacted by your local representative click here.
To request a catalog or sample lesson click here.
To send us your comments or suggestions click here.